Business software for various industries
Companies in similar industries successfully use the Aura Business solution
Aura Business is software designed for medium and large organizations seeking comprehensive solutions. Our system is distinguished by its flexibility and complementarity with ERP systems. Aura Business offers tools that support sales, marketing, and service management. Wondering if Aura Business is the right solution for your organization? In addition to the description of our dedicated systems and their deployment, which we invite you to explore, we have prepared the following list of example industries that we successfully support.
Our Clients
We are trusted by
Construction Machinery
The construction industry also includes companies that sell and service construction machinery and parts. It is characterized by a complex method of creating multi-variant offers. One of the solutions we implement is a product configurator, which simplifies and shortens the process of gathering requirements and creating offers. This tool also accelerates the onboarding process for new employees. In our portfolio, you will find clients who are leaders in this industry.
Agricultural Machinery
In the agricultural industry, we primarily work with companies involved in the sales and periodic servicing of agricultural machinery. The most important area supported by the Aura Business system is service – we facilitate the work of this department by providing constant access to data such as the history of serviced machines and the order database. But that's not all – the CRM module is extremely useful for daily searching for new clients and building relationships with your current partners. As a fully mobile solution, Aura Business supports both field sales representatives and service technicians.
Heating, Cooling and Refrigeration (HVACR)
The heating and cooling industry (HVACR) comprises companies specializing in the sales and service of machines and equipment such as air conditioners, heating boilers, electric boilers, and more. Key areas supported include customer acquisition, order management, and managing the service history of devices, as well as wholesale self-service. Our solution supports all three areas by integrating a CRM system, a service management module (SM), and a wholesale sales platform (e-commerce B2B) into one solution
Power Tools
Medium and large companies selling and servicing power tools have chosen Aura Business for its flexibility and comprehensiveness. In this industry, the most popular model is to support three areas: sales process focused on the development of distribution, self-service in wholesale, and order management.
Agricultural Supply
Aura Business is successfully utilized by companies supplying agricultural farms with animal feed, plant protection products, and other agricultural items. Our CRM solution helps efficiently organize the sales area and supports field sales representatives with relevant knowledge. Aura Business CRM is useful in the cyclical servicing of farmers and helps build lasting relationships with them. The management staff appreciates tools facilitating the monitoring of sales representatives' work, such as activity reports and the ability to locate employees on a map.
Residential Developers
Aura Business is highly effective for real estate development companies, helping them efficiently manage the property sales process. The system supports sales representatives in organizing their work and communicating with clients, enabling them to track activities such as meetings, calls, and prepared offers. For management, Aura Business provides tools to monitor team performance through activity reports and sales analyses. The system also facilitates quick access to marketing materials and allows easy filtering of available properties, enhancing client communication and promoting new developments.
Franchise Network Management
Aura Business is a flexible solution that can be adapted as a franchise network management tool. This comprehensive software will serve both the franchisors and the franchisees, fostering strong and transparent business relationships. The system's functionalities support partner acquisition, onboarding, and contract negotiation processes. Additionally, it facilitates ongoing collaboration by providing detailed insights into each franchisee, offering access to training materials, and efficiently handling inquiries from partners.
Printing and Graphics
We also support companies specializing in the distribution of printing equipment and related materials. In this industry, key elements include comprehensive customer knowledge and their machinery inventory, task planning, up-to-date contact registration and the preparation of offers. Additionally, we assist our customers in order fulfillment (installations, inspections, service orders).
Home Appliances and Electronics
Aura Business supports large enterprises in the home appliances and electronics industry by implementing dedicated B2B sales platforms, allowing their customers to place orders and verify product availability at any given moment. Furthermore, our Service Management solutions efficiently help with order organization, including warranty orders.
Printing Equipment Rental
Aura Business leads in providing IT solutions for the printing industry. We assist companies in managing sales and rental of printing equipment. The most commonly implemented solutions include our CRM and Service Management modules. Aura Business organizes and ensures consistency in collecting settlement information and allows for easy billing generation for customers. It supports sales by managing the customer acquisition process and developing existing partnerships. In the service area, it streamlines handling of warranty repairs and complaints, as well as registering new service orders.
Consumer Electronics
In the consumer electronics industry, which encompasses various devices (such as computers, musical equipment, watches and more), Aura Business supports wholesale sales and B2B customer self-service through a dedicated sales platform. It organizes, streamlines, and optimizes sales activities, including distributor acquisition. Additionally, it serves as a tool for order management, including warranty orders.
Construction Industry
Under the umbrella of the construction industry, there are companies whose processes differ significantly from each other. Aura Business supports firms involved in building maintenance and construction project management. For the former, commonly chosen solutions include CRM and Service Management, which aid in acquiring new clients and managing existing relationships. Service Management streamlines service-related activities such as planning, delegation, and invoicing of orders. For the latter, it supports new project acquisition and management of those already acquired.
Trade Shows and Event Organization
In the trade shows and event organization industry, Aura Business aims to manage event editions and unify the collection, creation, and management of information regarding potential and active clients. Provided solutions include a customer database, sales opportunities management module, tasks and meetings management module, as well as integrations with external systems. Aura Business supports customer acquisition processes, event management, and reporting in one, complex solution.
Photovoltaics (PV)
Companies specializing in photovoltaic installations require technological solutions for sales process management and order handling. The most commonly implemented tools are our CRM and Service Management modules, delivered as a comprehensive solution. Utilizing technology in this industry optimizes and organizes processes, significantly improving efficiency. These processes include acquiring new clients, managing sales teams, project financing, order management for installations, repairs and surveying the customers.
Software Providers
Aura Business is advanced software for IT companies specializing in various types of software delivery. It's the only solution our company uses. In service delivery management, it supports project management based on agile methodologies (Agile), product delivery management (waterfall methodology, PRINCE2), support, maintenance, and solution development (according to the ITIL methodology), as well as throughput management and capacity (TOC methodology support).
IT Hardware Suppliers
Our solution is also successfully used by companies supplying IT hardware to other enterprises. Aura Business CRM and Service Management handle sales organization and order management. It assists in managing order fulfillment, including delivery and installation of equipment as well as scheduling inspections. Furthermore, it supports the sales department in managing sales opportunities and helps with collecting and organizing customer information.
Metalworking
Does your company deal with metalworking (e.g. drill production)? Aura Business supports this industry by implementing a CRM system that organizes and enhances sales opportunity management, task planning, and the preparation of offers. What’s more, our solution also integrates with external systems used within the company (such as ERP systems).
Medical Devices
Our solution for the medical device industry provides employees with many tools for sales and customer service management. It particularly supports areas such as sales process management, tender management, contract tracking, equipment database and maintenance scheduling, managing the process of providing demo equipment, installations, warranty service, and post-warranty service.
Security Systems
Companies specializing in building and servicing modern security as well as protection systems also benefit from Aura Business. In this industry, we successfully implement Aura Business CRM, Service Management, and B2B E-commerce systems, which support customer relationship management and investment management. Our B2B platform enables self-service for business customers, freeing sales representatives from repetitive and time-consuming tasks. The time saved can be effectively utilized in acquiring new customers, a process also supported by our solution. Additionally, managing orders has become simpler and more efficient, thanks to modern tools available in Aura Business.
Security
Security companies appreciate support in sales processes, contract and order management. Aura Business helps with managing customers, contracts, and settlement information. Furthermore, our solution also aids in current workload planning and handling of the orders.
Catering
Our business solutions in the catering industry primarily support wholesale distribution by implementing B2B customer self-service through a dedicated customer portal. Customers can browse the product offer and submit inquiries or their orders via the panel at any time. Additional solutions for this industry include a CRM system as well as order management tools.
Sporting Goods
Is your company involved in selling sporting goods such as bicycles? Aura Business helps you design and develop a distribution channel, as well as implement B2B customer self-service through a dedicated customer panel. This results in a reduction in customer service costs, implementation of an efficient, self-service online sales channel, and the saving the time of sales representatives', which can be used to develop distribution channels.
Lighting
An online sales panel is an essential channel for wholesale lighting purchases by business customers. Implementing the Aura Business solution in the lighting industry speeds up the sales process, relieves sales reps from repetitive tasks and enables customers to independently submit inquiries and orders. Moreover, CRM solutions help implement an efficient customer acquisition process.
Horticulture
IT software for the horticulture industry is a beneficial solution, especially for servicing horticultural equipment. Service Management solutions help organize customer and serviced equipment information. Planning, delegating, and handling orders become faster and simpler. As a result, customer service costs are reduced and order processing times are optimized.
Advertising and Marketing Agencies
Our CRM solution seamlessly integrates into the operations of advertising and marketing agencies. It helps them achieve their key goal of developing positive and long-lasting customer relationships. Aura Business supports companies in this industry by managing projects and orders, visually represented through practical Kanban boards and Gantt charts. Furthermore, the sales department also receives robust support and useful tools.
Automotive Auctions
Is your company involved in vehicle sales through auctions? Our solutions are also used in this industry – namely Aura Business CRM and Service Management. The main purpose of our software is to support sales processes (acquiring sellers and buyers) and order management (including financing, service, vehicle preparation). Another key module worth mentioning is vehicle registration.
