System for the printing and graphics industry
How can you streamline sales and service orders in the printing and graphics industry?
Efficient management of wholesale sales processes, customer relationships, and orders is a critical task for many companies in the printing and graphic arts industry. Addressing all these challenges is the Aura Business software. It's a dedicated suite of business tools that includes CRM, B2B, and Service Management modules. What opportunities does your company gain by implementing it?
- Presenting products online to business clients.
- Order management capabilities.
- Clear sales pipeline with detailed reports.
- Handling requests for offers.
- Files and documents repository.
- Contract management.
- Access to information about clients' machinery parks.
- Handling and managing complaints.
- Maintaining a unified knowledge base of orders.
- Synchronization of customer and product information with your ERP system.
Aura Business has been supporting companies like yours since 2002. It's a tool that harmonizes all processes within the enterprise, facilitating effective management.
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Main benefits for the printing and graphics industry from implementing Aura Business software
Comprehensive customer knowledge in one place
Complete data about customer devices
Automation of employees' actions
Self-service for business customers
Lowering customer service costs
Acceleration of offers handling
Effective sales analysis
Quick access to the history of serviced devices
Data exchange with ERP system
B2B Platform for the printing and graphics industry
Is your company involved in distributing printing equipment and materials for graphics? Elevate your operations and start selling online. See what Aura Business has to offer in this regard:
- Online presentation of products and 24/7 sales.
- Attractive product presentation format.
- Self-service order placement for customers.
- Management of individual pricing and discounts.
- Automatic sales reports.
- Online payment processing.
CRM System for the printing and graphics industry
Aura Business also offers a CRM system that effectively supports sales management in the printing and graphics industry. It enhances your daily business operations in sales analysis, sales team coordination, and customer service. Here's what you gain with Aura Business in this area:
- Comprehensive customer information in a unified database.
- Access to email communication history directly from the customer profile.
- Shared file repository for employees.
- Automated generation of consistent sales offers.
- Management of sales opportunities and effectiveness analysis.
- Information synchronization through integration with your ERP system.
Managing service orders in the printing and graphics industry
Do you service printing equipment? Do you handle various service orders, from inspections to complaints? Aura Business will help your company better organize the coordination of multiple requests executed simultaneously. Which functions and modules will enable this?
- Requests records with the ability to specify their type (e.g. inspection, installation, repair, complaint, etc.).
- Efficient service orders management and prioritization in calendars, Gantt charts, and Kanban boards.
- Contract management (e.g. service contracts).
- Adding new requests and easily monitoring them in the client panel.
- Information about client machine parks.
- Electronic service protocols.
