System for the home appliances and electronics industry
How can you streamline sales and service orders processes in the household appliances and electronic industry?
Your company specializes in sales and servicing of household appliances and electronic equipment? Therefore, you need suitable software that fits the characteristics of this industry. Aura Business not only supports managing sales processes and service operations but also enables selling your products online. With its CRM system, service order management software, and B2B online platform, Aura Business provides all essential tools in one solution. What does your company gain by choosing Aura Business?
- Management of all service orders (complaints, repairs, inspections, etc.).
- Registration of devices and their extended warranties.
- Presentation of products to business clients online.
- Management of individual prices and discounts for customers.
- Presentation of sales documents and acceptance of sales corrections.
- Consistent and comprehensive database of client information.
- Task planning and their registration for employees.
- Management of the offers process.
- Issuing and management of orders.
- Synchronization with ERP systems.
- Integration with courier company systems.
Dedicated industry software ensures efficient management of various areas of your business.
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Main benefits for the household appliances and electronics industry from the Aura Business software
Improved efficiency for sales representatives and service technicians
Effective interdepartmental communication
Maintaining complete data consistency in one system
Online presentation of offerings
Monitoring of employee work hours and performance
Comprehensive information about customers and their devices
CRM system for the household appliances and electronics industry
One of the fundamental modules of Aura Business is its CRM system. This tool effectively supports businesses in sales and customer service areas. It excels in daily coordination of sales activities, as well as in reporting and analyzing sales operations. How will its features streamline your company?
- Clear database of clients, containing all accumulated information about customers.
- Instant generation of sales offers.
- Recording and reporting sales activities.
- Capability to synchronize data with ERP systems.
- Transparent sales pipeline with detailed reports.
Orders management software for the household appliances and electronics Industry
If your company also provides service offerings, you're likely dealing with managing multiple requests simultaneously. Coordinating the work of a multi-technicians team requires the right tool to keep your finger on the pulse in every situation. Aura Business Service Management is the solution that will provide you with:
- Management of various types of service orders (including complaints).
- Electronic database of serviced devices.
- Registration of devices and extended warranties.
- Recording of performed jobs and used parts.
- Management of sales opportunities and effectiveness analysis.
- Automatic notifications upon changes in order phases.
B2B Platform for the Household Appliances and Electronics Industry
Wholesale distribution of electronic and household appliances requires an effective solution that allows seamless selling of products to clients online, around the clock. What will your company gain by implementing dedicated software?
- Online product sales 24/7.
- Presentation of products in an attractive gallery.
- Management of individual customer discounts.
- Capability for customers to place orders independently.
- Access to documents directly in the customers’ portal.
- Continuous data exchange with ERP system.
