Security in the Aura Business Solution

How do we safeguard your data?

As providers of CRM, B2B, and Service Management software, we handle the processing of extensive data. That’s why we make every effort to ensure that information flows smoothly and securely. Discover how we can enhance the protection of your system!

We are ISO/IEC 27001 Certified

Our company has implemented the highest information security standards and obtained the international ISO/IEC 27001 certification. We have structured information flow management strategies, meaning your entrusted data is fully secure with us. Here’s why:

  • To obtain this certification, we had to meet strict legal requirements for personal data protection.
  • We minimized the risk of potential incidents that could disrupt the internal flow of information.
  • We developed response plans to act quickly, following established and approved recovery procedures.
Certyfikat ISO Aura Business

Stable hosting from an industry leader

Aura Business software can be purchased outright or rented with subscription-based billing. You decide where your system will be installed – either on your own hardware infrastructure or by entrusting this service to us. We partner with one of Europe’s leading server space providers. With our hosting, you can be assured that:

  • The Aura Business program is installed in one of Europe’s most advanced data centers,
  • The server meets some of the highest security standards – Tier III,
  • Information processing occurs within the European Union, in compliance with GDPR requirements.
Stable hosting from an industry leader

SSL Protocol

To make the site hosting your Aura Business system appear trustworthy, it’s advisable to implement an SSL security protocol. We especially recommend it for programs accessible not only to employees but also to customers (such as the B2B platform or a Client Panel). This ensures the users that they’re accessing a secure site and that their data is protected. Confidentiality of transmitted information is also valuable for CRM systems, where numerous contacts are stored.

  • Securing the network connection between the server and domain.
  • Encrypting transmitted data.
  • Increasing site credibility and customer trust in your company.
SSL Protocol

Regular Backups

If you use our hosting service, we can perform daily system backups. This increases security and protects your company from data loss. Backups are stored on a separate server environment, allowing us to quickly restore data collected in Aura Business when necessary.

  • Reducing the workload for your IT department.
  • Protecting against potential data loss.
  • Maintaining workflow continuity in your organization.
Regular Backups

Secure Login

In the Aura Business system, you can determine how “strong” user passwords should be (number and variety of characters). Additionally, the administrator can set how often users must change their access passwords (e.g., every three months), further enhancing account security. You can also configure a maximum number of login attempts before an account is locked. If an employee makes a mistake, the system manager can restore their access. This provides an additional layer of security against unauthorized access.

  • Protecting the system against potential data breaches.
  • Regularly strengthening access security for system information.
  • Minimizing the risk of employee account hacking.
Secure Login

Latest Technology

We regularly release updates for Aura Business that improve, among others, security-related areas. We follow the latest trends to ensure customers use a system with the highest available standards.

  • Efficient system and server updates.
  • Continuous software development and adaptation to modern technologies.
  • Protection against potential data leak risks.
Latest Technology

Advanced Permissions

Whether you use the CRM, B2B, or Service Management module, one of the most comprehensive and flexible sections in Aura Business is user permissions. This area lets you create employee profiles typically linked to their roles and responsibilities. You define which parts of the system they can access, view, and edit. Similarly, client profiles can be configured according to how much information you want to display to them (e.g., product offers, invoice access, or adding comments to service orders).

  • Flexible management of employee permissions.
  • A single system with dedicated sections for specific users.
  • Preventing employees from making unwanted changes in the system.
Advanced Permissions

Adaptability to Security Policy

If your company has additional internal data processing and flow security policies, we can adapt our software to meet these requirements. Aura Business is a dedicated system tailored to each company's unique processes. Beyond standard functions, we’re open to implementing further modifications.

  • Tailoring software to your company’s specific requirements.
  • Maintaining security policies according to internal procedures.
  • A cohesive and secure system for managing information within your organization.
Adaptability to Security Policy

Stability Monitoring

We’ve created a mechanism that monitors the operation of Aura Business. If stability issues or backup errors are detected, an automatic alert is sent to the person responsible for managing the system. This allows them to quickly verify the source of the error and take immediate action to restore proper functionality.

  • Continuous monitoring of information flow stability.
  • Automatic detection of issues.
  • Accelerated corrective actions.
Stability Monitoring

Benefits for Your Company

Compliance with legal security standards.
Quick response to potential threats.
Data processing in line with GDPR requirements.
Adaptability to individual security policies.
Adherence to the highest security standards.
Flexible employee permission management.

Want to see how the Aura Business solution can meet your company’s needs?

Schedule a consultation

Aura Business has been supporting Polish businesses for over 20 years. Aura Business is a product of Questy, a Poznań-based company that has been operating in the market since 2002.

Today, Questy has hundreds of successful implementations of the Aura Business system for small, medium, and large enterprises in Poland.

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