Security in the Aura Business Solution

• To obtain this certification, we had to meet strict legal requirements for personal data protection.
• We minimized the risk of potential incidents that could disrupt the internal flow of information.
• We developed response plans to act quickly, following established and approved recovery procedures.

Aura Business software can be purchased outright or rented with subscription-based billing. You decide where your system will be installed – either on your own hardware infrastructure or by entrusting this service to us. We partner with one of Europe’s leading server space providers. With our hosting, you can be assured that:

• The Aura Business program is installed in one of Europe’s most advanced data centers,
• The server meets some of the highest security standards – Tier III,
• Information processing occurs within the European Union, in compliance with GDPR requirements.

To make the site hosting your Aura Business system appear trustworthy, it’s advisable to implement an SSL security protocol. We especially recommend it for programs accessible not only to employees but also to customers (such as the B2B platform or a Client Panel). This ensures the users that they’re accessing a secure site and that their data is protected. Confidentiality of transmitted information is also valuable for CRM systems, where numerous contacts are stored.

• Securing the network connection between the server and domain.
• Encrypting transmitted data.
• Increasing site credibility and customer trust in your company.

If you use our hosting service, we can perform daily system backups. This increases security and protects your company from data loss. Backups are stored on a separate server environment, allowing us to quickly restore data collected in Aura Business when necessary.

• Reducing the workload for your IT department.
• Protecting against potential data loss.
• Maintaining workflow continuity in your organization.

In the Aura Business system, you can determine how “strong” user passwords should be (number and variety of characters). Additionally, the administrator can set how often users must change their access passwords (e.g., every three months), further enhancing account security. You can also configure a maximum number of login attempts before an account is locked. If an employee makes a mistake, the system manager can restore their access. This provides an additional layer of security against unauthorized access.

• Protecting the system against potential data breaches.
• Regularly strengthening access security for system information.
• Minimizing the risk of employee account hacking.

We regularly release updates for Aura Business that improve, among others, security-related areas. We follow the latest trends to ensure customers use a system with the highest available standards.

• Efficient system and server updates.
• Continuous software development and adaptation to modern technologies.
• Protection against potential data leak risks.

Whether you use the CRM, B2B, or Service Management module, one of the most comprehensive and flexible sections in Aura Business is user permissions. This area lets you create employee profiles typically linked to their roles and responsibilities. You define which parts of the system they can access, view, and edit. Similarly, client profiles can be configured according to how much information you want to display to them (e.g., product offers, invoice access, or adding comments to service orders).

• Flexible management of employee permissions.
• A single system with dedicated sections for specific users.
• Preventing employees from making unwanted changes in the system.

If your company has additional internal data processing and flow security policies, we can adapt our software to meet these requirements. Aura Business is a dedicated system tailored to each company's unique processes. Beyond standard functions, we’re open to implementing further modifications.

• Tailoring software to your company’s specific requirements.
• Maintaining security policies according to internal procedures.
• A cohesive and secure system for managing information within your organization.

We’ve created a mechanism that monitors the operation of Aura Business. If stability issues or backup errors are detected, an automatic alert is sent to the person responsible for managing the system. This allows them to quickly verify the source of the error and take immediate action to restore proper functionality.

• Continuous monitoring of information flow stability.
• Automatic detection of issues.
• Accelerated corrective actions.