System for the agricultural machinery industry

Are you in charge of a company that specializes in sales, services, and maintenance of agricultural machinery? Are you looking for a system that will support your sales processes and organize your company's orders? Aura Business is a comprehensive solution that has been successfully supporting the agricultural machinery industry for years.

• Collect valuable knowledge about customer contacts and your employees' activities.
• Easily work with sales opportunities.
• Streamline the process of offering and accepting business terms.
• Speed up communication with dealers and distributors.
• Efficiently manage service orders.
• Compile the history of machine repairs and inspections.
• Provide an agricultural machinery configurator.
• Efficiently plan the work of the entire team.

Additionally, Aura Business is a fully mobile solution, which will also facilitate the work of those salespeople and service technicians who operate in the field.

Main benefits for the agricultural machinery industry from Implementing the Aura Business system

Key enhancements in the CRM area

If you are looking for support in managing sales and customer relationships, Aura Business CRM is your solution. It will help you organize all your company's processes and build a sales pipeline for agricultural machinery. What other improvements can you benefit from?

• Organized knowledge base about your customers: Maintain a well-structured database with detailed customer information, including contacts, equipment preferences, and service history.
• Clear sales opportunity boards: Use visual boards or dashboards to easily track and manage sales opportunities, ensuring transparency in the sales pipeline.
• Convenient offers management: Streamline the creation, management, and tracking of sales offers to meet customer needs effectively.
• Monitoring goal achievement levels: Continuously monitor progress toward sales targets to make timely adjustments and improve sales strategies.
• Measuring sales representatives' efficiency: Evaluate sales team performance using metrics like conversion rates and customer satisfaction scores.
• Exchanging financial and accounting data with the ERP system: Integrate financial and accounting data seamlessly between CRM and ERP systems for accurate reporting and streamlined operations.

Key improvements in the Service Management area

Take control over your company's service processes. Aura Business Service Management is a tailored software for coordinating inspections and repairs of agricultural machinery. How can it help you in this area?

• Organized orders lists: Easily access and manage all service orders.
• Customer equipment database and repair history: Maintain a complete record of repairs conducted for each customer's machinery.
• Efficient assignment of tasks to service technicians: Smoothly delegate tasks to technicians, whether they're mobile or based at headquarters.
• Real-time monitoring of job statuses: Keep track of the progress of service orders in real-time.
• Creation of acceptance protocols: Quickly generate acceptance protocols with electronic signatures.
• Recording of parts used and time spent: Accurately log the parts used and the time spent on each job.

What problems does the Aura Business system solve?

The wide range of functionalities supports both sales and service processes. This convenient tool addresses issues such as:

• Inconsistent customer database and disorganized contact notes.
• Slow response to customer inquiries.
• Duplication of work among several employees.
• Scattered information on service orders.
• Incomplete history of repairs and documentation for agricultural machinery.
• Inefficient delegation of service tasks.
• Difficulties in reporting and analyzing company data.
• Time-consuming invoicing.
• Absence of mobile access to information.

How does Aura Business support the agricultural machinery industry?

Aura Business is dedicated software that integrates with ERP systems to streamline business processes from a single platform. This convenient solution primarily improves the following areas:

• CRM – managing sales of agricultural machinery and customer relations.
• Service Management – handling service orders and maintenance of machinery.

With its high flexibility, each module can be tailored to fit the specific processes and needs of your company.