History of Serviced Devices
in the Aura Business system
Constant access to service history
Full history of serviced devices always at hand in a convenient service management system? With Aura Business software, this is possible! The service module allows for the collection of any range of information about serviced machines and devices. Based on the individual number assigned to the device, it is possible to obtain information about all related orders and costs incurred in connection with their execution.
Customer Testimonial
“We are very satisfied with both the implementation process and the operation of the Aura Business system in our company. It has improved our sales processes and communication at the client-company level. Now our employees generate service reports directly from the system, allowing us to eliminate manually filled paper reports.”
Efficient work for service technicians
Aura Service Management Suite helps increase the efficiency of service technicians by reducing the time spent on order execution and minimizing errors. All this thanks to the ability to configure the system according to the individual needs of your business!
Device card and product linking
The item card presents all the key information about the serviced product. It is a knowledge base about the device's specifications, its owner, and also provides data on the sales process of the equipment. Additionally, the serviced product card serves as a place to gather information about all device connections - tasks, events, processes, and other products. This last aspect contributes to the possibility of hierarchically linking items, which helps in building components.
Constant overview of all serviced products
The item list presents all products serviced by the company. This view, with extensive customization options for columns and filters, supports the individual needs of each business. The ability to independently select the availability and order of columns ensures that the most essential information is visible first for managers and service technicians in their daily work. Managing filters also allows users to build a search panel for specific serviced products according to their needs. An additional feature of the item list is the ability to download a self-organized content file in xlsx format. This way, the list can be easily used outside the system as well.
Benefits of implementing the Aura Business system
- A complete database of serviced devices
- Constant access to essential information related to completed orders
- Convenient device search using serial numbers
Do you want to see how the Aura Business system can meet your company's needs?
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