Service Contract Management
in the Aura Business system
Efficient Service Contract Management
Precise management of service contracts is one of the key tasks of the Aura Business system, which allows you to oversee the execution of ongoing tasks according to their priority. From the moment a customer submits a request, it is possible to monitor the response time to the service request as well as the time required for its completion. The system also enables the distribution of service tasks among subcontractors.
Once a service request is completed, the system notifies the customer of its resolution. The entire service contract management process is facilitated by a user-friendly and transparent interface. Additionally, the Aura Service Management Suite allows for monitoring contract validity periods and the remaining time until the contract expires.
Client Testimonial
„We are very satisfied with both the implementation process and the operation of the Aura Business system in our company. It has improved our sales processes and communication between the company and our customers. Now, our employees generate service reports directly from the system, which has allowed us to eliminate manually filled paper reports.”
Benefits of Implementing the Aura Business System
- Precise control of time spent on task execution
- Easy prioritization of service tasks based on their importance
- Ability to distribute service tasks among your subcontractors
Want to see how the Aura Business system can meet the needs of your company?
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