Order Management Application
compatible with Aura Business solutions
Mobile Order Management Application
Aura Business Service Management solutions are flexible tools that support order handling. The mobile application for Android and iOS, which integrates with these solutions, is an effective tool for companies whose employees perform various orders in the field. It facilitates delegation and supports communication between managers and technicians.
The order management app integrates with Aura Business solutions. This means that order data transfers automatically. There is no need for manual data entry or sending information via email or SMS.
Customer Testimonial
„One must be aware that implementing such complex systems in a developed organization is very time-consuming. However, thanks to mutual cooperation, good organization and communication, and thorough preparation both on our side and the Questy team, we have significantly improved the functioning of many company processes. We managed to eliminate problems related to information integration (mainly concerning contractors, duplicate companies, and information flow). In our case, creating a unique quoting system, which was previously very time-consuming, was crucial. Thanks to the knowledge and experience of the Aura team, we have significantly reduced the time required for this process.”
The App Works Online and Offline
Users without internet access can still use the app. Order details appearing there will be updated once the connection is restored.
Flexible Solution
The scope of data managed by the order app can vary in each case. The unique needs of an organization may require custom fields for order descriptions or limiting orders processed within the app interface.
Fast Order Delegation and Verification
Managers can delegate and verify orders using the main interface. Once completed, the responsible person confirms execution in the app and adds relevant details.
Order Information
Order execution verification is facilitated by description fields. Employees can add any details about the process, such as time spent, materials used, or encountered difficulties.
Displaying Additional Information
The order management app can also direct users to external sources, such as client location maps within a preferred navigation app. It can also link users to the web-based main interface if additional functionalities are required.
Technician Location Monitoring
Integrating the Aura Business web version with the Aura Services mobile app opens new possibilities for order management. The app, installed on a technician's phone, can provide location data. A manager viewing the base system's map will see the employee's current location.
What are the benefits?
- Easy field order planning
- Convenient real-time technician location tracking
- Quick order searches near technicians
- Reduced fuel costs and time savings
Why Use an Order Management App?
Here are some key features and benefits:
- Works online and offline
- Push notifications
- Quick order delegation
- Route display on the map
- Efficient communication and route planning
- Immediate push notifications for new orders
- Constant access to order details
- Logging events and used materials
- Instant order status updates
- Helps meet deadlines
Want to see how the Aura Business system can meet your company's needs?
Schedule a Consultation
