Managing franchise-based collaboration
Focus on the process of acquiring and onboarding partners
The Aura Business IT solution for franchise networks is a comprehensive tool designed to support relationship management with partners, optimize operational processes, and enhance collaboration efficiency at every stage of the business. The system supports both the franchise headquarters and its partners, ensuring transparency in relationships and real-time access to key information. This allows the headquarters to focus on building brand value and growth, while partners receive the necessary support to succeed within the network.
Client Testimonial
„We chose the Aura Business system for two reasons – primarily due to the extensive experience and knowledge of Questy consultants in business support. Secondly, we were highly impressed by the system itself – it had practically everything we expected: a clear interface, ready integration with our Symfonia Forte system, support for mobile sales representatives, and a wealth of features.”
Features supporting franchise-based collaboration
- Partner acquisition: the solution enables management of the entire partner acquisition process, from the initial inquiry to contract signing.
- Building relationships with partners: the tool supports long-term, rewarding relationships through personalized communication and systematic actions.
- Comprehensive partner relationship history: all information related to partners, documentation, inquiries, and actions taken is stored in one system.
- Implementation project management: the system allows centralized management of projects related to onboarding new partners.
- Contract management: a flexible solution that facilitates the entire contract process with partners.
- Service and maintenance requests: the program enables registration and management of service, maintenance, or technical support requests submitted by partners.
- Resource sharing: all devices and resources provided to partners are stored in a transparent, centralized database.
- Training information delivery: the solution allows for the distribution of resources, including marketing materials, operational guidelines, and technical documents.
- Partner panel: a dedicated panel for each partner, providing individual access to all resources, inquiries, and collaboration details.
- Product ordering: a sales platform that enables partners to order products tailored to their specific needs.
Benefits of implementing the Aura Business system
- Support for the franchise partner acquisition process.
- Better understanding of partner needs based on past collaboration.
- Real-time monitoring of onboarding progress.
- Streamlined handling of service requests from partners.
- Continuous awareness of provided tools and equipment status.
- Easy access to essential training materials.
- Increased partner engagement through better information accessibility.
Do you have greater needs and require a tailored solution?
Discover how the Aura Business system can support your company.
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