Customer Panel
in the Aura Business system
Online Service Requests
The Customer Panel in the Aura Business system enables your contractors to contact your company online. Through the panel, customers can register new orders, check the status of their reported requests, and contact your employees. This solution allows for the automation of the order intake and handling process while minimizing errors and misunderstandings. All arrangements are available in the system, guaranteeing that the contractor will not unexpectedly withdraw from previously agreed terms.
The customer can track the progress of their orders and view the entire history of collaboration. Flexible management of contractor permissions allows you to decide which information they will see in their panel. The request form enables gathering all necessary details from the customer. This solution significantly streamlines service operations, reducing the need for phone contact.
Customer Testimonial
„We are very satisfied with our cooperation with Questy. The proposed Aura Business system solutions were smoothly implemented in our company, and thanks to this, we can now enjoy improved organization across all departments. We highly recommend it.”
Customer Panel with Order Access
Using the calendar, the manager can view their technicians' tasks and quickly verify workload, ensuring precise assignment of new orders to the appropriate person who can complete them on time.
Benefits of Implementing the Aura Business System
- Faster and more convenient registration of new orders
- Customer access to progress tracking and collaboration history
- Flexible management of customer access to information
Want to see how the Aura Business system can meet the needs of your company?
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